• Mon - Fri: 8:00AM - 7:00PM | Sat - Sun: Closed

TECHNICAL SUPPORT

WHOLESALE & TECHNICAL SUPPORT

We provide reliable wholesale services and professional technical assistance to ensure smooth cooperation, stable product supply, and long-term project success.

What is your minimum order quantity for wholesale?

We support flexible MOQ depending on product models, allowing small trial orders before bulk purchasing.

Do you provide OEM or private label services?

Yes, we support logo customization, packaging design, and firmware adjustments based on your brand requirements.

How do you ensure consistent product quality?

Each batch undergoes strict inspection including performance testing, aging tests, and stability verification.

What technical support do you offer?

We provide remote assistance including installation guidance, troubleshooting, and firmware upgrades.

How long does delivery usually take?

Delivery time depends on order size, but we ensure efficient production and fast global shipping.

Can you support large-scale project orders?

Yes, we have stable production capacity to support large-scale surveillance projects worldwide.

Do your products meet international standards?

Our products comply with CE, FCC, and other international certifications required for global markets.

How do you handle after-sales service?

We provide continuous support including technical consultation, replacement solutions, and maintenance guidance.

Can I test samples before bulk purchase?

Yes, sample orders are available to evaluate product performance before placing large orders.

What payment and shipping methods do you support?

We support multiple payment methods and provide flexible shipping solutions based on your location and needs.